The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your residence or away and can raise and lower settings to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy company for valuable rebates, because you could be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either hook it up yourself or contact a HVAC specialist like Air Commander's Heating & Air Conditioning Co.. If you’re installing it without help, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem since the thermostat can draw ample power from other heating and cooling wires.

Sometimes, your heating and cooling system might need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is a step up from aging programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get enough power, Nest says you might have some of these problems:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is producing weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t turn on or turns off and on repeatedly in a short period of time.

You may believe something is suspect with your heating and cooling system, but if you just installed the Nest, we advise you begin with your thermostat right away. This is especially pertinent if the weather is moderate, and you haven’t been using your heat or air conditioning consistently.

Our Pros Can Resolve Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting without help but can’t fix the issue, a smart thermostat professional such as one from Air Commander's Heating & Air Conditioning Co. can provide support. We can identify the issue and install a C-wire, if required.

Smart thermostats like the Nest are created to make your life easier, with automatic energy-efficient programming and the opportunity to monitor settings while you’re out. It’s an annoying experience when yours won’t operate correctly, but our heating and cooling specialists at Air Commander's Heating & Air Conditioning Co. can fix the problem quickly.

If you’re running into atypical heating and cooling behavior with your new Nest, reach out to us at 863-216-2923 to request your appointment now.