The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or away and can raise and lower temperatures to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy provider for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it on your own or call a HVAC specialist like Air Commander's Heating & Air Conditioning Co.. If you’re putting it in on your own, you’ll see a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue as the thermostat can get enough power from other heating and cooling wires.

Sometimes, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t draw adequate electricity, Nest says you could run into some of these problems:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t turn off.
  5. Your system is producing strange noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t switch on or turns off and on frequently in a short period of time.

You may believe something is up with your heating and cooling system, but if you just started using the Nest, we suggest you begin with your thermostat first. This is especially timely if the weather is temperate, and you haven’t been running your heat or air conditioning consistently.

Our Specialists Can Resolve Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting without help but can’t solve the issue, a smart thermostat specialist like one from Air Commander's Heating & Air Conditioning Co. can assist you. We can pinpoint the problem and install a C-wire, if needed.

Smart thermostats like the Nest are designed to make your life simpler, with automatic energy-efficient programming and the option to monitor temperatures while you’re away from home. It’s an annoying experience when yours won’t run correctly, but our heating and cooling specialists at Air Commander's Heating & Air Conditioning Co. can fix the issue fast.

If you’re running into odd heating and cooling behavior with your new Nest, call us at 863-216-2923 to request your appointment today.